Frequently Asked Questions

In general, AFTER any insurance loss, the following actions should be taken:

What should you do?

Contact an insurance agent immediately so you can gain a better understanding of what you are entitled to.
Document the source/date/time and save all remnants and contents.
Call profession, certified restoration company.
Walk through and mitigate the loss to prevent secondary damage.
Board up the property to prevent any further damage/theft.
Close all doors in the affected area.
Do not enter the house until it has been inspected and given the "ok" to reenter.
Contact your utility provider to discontinue service.
Ask for rush items to be cleaned.
Create a backup of any and all computer systems.