Insurance Industry | Damage & Restoration

Immediate Response Plan (IRP)

Does your company have an Immediate Response Plan (IRP)? When was the last time it was updated? Call McCardel Restoration today so we can update or design an IRP to fit your current Disaster Response Plan. The IRP is specifically designed to respond to water, sewage, mold, fire and smoke emergencies with as little interruption of your daily routine as possible. The information provided in this IRP will aid in stream lining the restoration process when any of these emergencies arise. Please contact Kelli McCardel at 517-339-3473 and schedule a meeting to create a plan that we will tailor specifically to your organization’s current needs.

Response Time

McCardel Restoration understands the need for a timely response in all emergency loss situations.  That’s why "we guarantee a 30-90 minute response to any emergency loss" anywhere within our service area 24 hours a day, seven days a week, year round.  The faster we respond to a loss the easier it is to minimize the damage which ultimately minimizes the size of the loss.  In all cases it is less expensive to restore vs. replace.  We have IICRC trained, professional personnel on call to assist an insured in their time of need.  

Training

We feel it is important to have the insured feel comfortable with the knowledge of the service professional onsite. We also understand how important it is to restore vs. replace on the insurance companies side.  That’s why our Technicians are continually being trained in the latest techniques to restore the insured’s property after: fire damage, water damage, sewer remediation, vehicle damage, or wind and storm damage.  Our entire staff is continually updated on the latest techniques thru the IICRC who sets the standards for restoration and cleaning in our industry.

Pricing

McCardel Restoration’s project managers utilize Xactimate, the leading estimation software in the nation to bill for work we perform.  Over seventy percent of the insurance industry including contractors & insurance companies adjust losses based on quarterly pricing per zip code area.  This way each line item is broken out and based on the dimensions of the affected area, can be adjusted per each insurance company’s requirements.

Value Added Service

McCardel Restoration does not close a file until the customer and adjuster are completely satisfied.  Our goal is to exceed any expectations our clients may have.   We know the insurer’s responsibility is to document the damage and pay for repairs, not spend time solving problems with vendors.  Any restoration contractor should be able to perform quality work. We not only exceed quality work, but also provide Value Added Service to ensure each insured feels comfortable and at ease for years to come. 

McCardel Restoration is a full service Restoration company with emergency services available to our customers 24 hours a day and 7 days a week.    Our success is measured by how quickly we can re-establish your daily routine.  At McCardel Restoration, our thorough Communication, Estimation and Procedural Operation will help to minimize your losses and increase your insured customer satisfaction during the restoration services their home or building.   Let us assist you during this challenging time.  Call now to protect the property from further damage:   517-339-3473 or toll free: 888-317- FIRE (3473)

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